What should I do if my new FOAMA Touchless Dispenser is not pumping foam as expected?

Follow these steps as shown in the video:

• Start by gathering a clean mug or small cup for the FOAMA pump to sit on temporarily. Partially fill it with warm water.
• Twist to unlock the pump from its bottle and carefully place it on top of the cup so the straw will draw up the water.
• Now activate the pump repeatedly to clear the pump of all the soap. 
• Add water to the bottle to dilute the soap until the consistency is nearly as thin as water. (make sure not to overfill bottle)
• Install the pump back onto the bottle and activate the pump 3 times to test the new mixture.
• If needed, Clear the pump again and make further adjustments to your mixture.
• Note that if you're using a creamy or opaque soft soap, the foam may have extra bubbles. Try diluting a clear or colored transparent soap for the best foam consistency. Foaming hand wash refills do not need dilution and are the easiest way to fill FOAMA.
• If you're still having trouble please give us a call, we're here to help.